Why Hubsan collects data

1. Authenticate your identity to prevent fraudulent activities
2. For identification, customer service, security, archiving or backup
3. Identify your service needs and provide appropriate technical support
4. Comply with the requirements of laws and regulations
5. For Product or Service survey.

Hubsan may collect the following information from you

1. Information you provide to Hubsan when using Hubsan's products or services, such as registered account information, account authentication information, mobile phone number, email address, address, product maintenance information, etc. We may also ask for payment information when you purchase Hubsan products and services or make financial transactions. Your use of other communication methods to send customer service-related requests to our company will also provide us with user information.
2. We will obtain your mobile device MAC information and device serial number in order to better provide you with Hubsan products and services.
3. Information read or stored by the system when you use our products or services, such as mobile device configuration information, Hubsan product version information, GPS location, product usage logs, flight records, IP addresses for accessing products or services, Content shared through the APP and other data related to your Hubsan account.
4. Automatically collect cookies and information. When you use certain Hubsan products/services, Hubsan may send one or more cookies (small text files containing alphanumeric strings) to your device. We may use session cookies and persistent cookies. Session cookies disappear after the customer closes the browser. Some customers' browsers use persistent cookies, which remain on your next visit after you close your browser. Please check your web browser's "Help" file to learn how to change the settings for the cookies you use. Please note that if you delete or reject cookies, you may not be able to take full advantage of the functionality of Hubsan products/services.
5. If your personal information contains sensitive information (such as race, religious beliefs), please handle such sensitive information with caution.
6. Obtain sensor information so that you can know the relative position of the aircraft and you in time.
7. In order to identify your device ID and prevent malicious programs and anti-cheating, improve service security, and ensure operational quality and efficiency, we will collect your device information (including device serial number, Android ID, MAC address, SIM card serial number ) and installed APP information.
8. In order to realize the user avatar setting function, we will store the avatar image that you actively upload.
9. In order to implement the case submission and analysis functions, we will collect the images you actively provide to us for analysis.

What permissions we may ask and obtain from your device

1. Storage permissions for storage of photos and video files taken by drones.
2. Rough and precise geographical location permissions are used to display your location on the map so that you can accurately know your location relationship with the aircraft.
3. We obtain the Android_ID of your device and use it to meet your customization needs and better serve you when necessary.
4. Camera album permissions are used to complete your personal account information.
5. Obtain installed APP information. When using the aircraft search function, obtain whether you have installed other map APP applications, so that you can jump and use other familiar maps to search for aircraft; when using WeChat payment, obtain whether you have installed Install WeChat to determine whether you can pay with WeChat.
You can choose whether to allow or refuse Hubsan to obtain the above permissions. If you choose to refuse, some functions of the APP may not be provided to you. Please make your choice according to your own needs.

Third-party platform privacy information

In order to realize the sharing function, we used Mobtech's ShareSDK and umeng's UMShare. The privacy terms of ShareSDK can be referred to: http://www.mob.com/about/policy. The privacy terms of UMShare can be referred to: https://www.umeng.com/page/policy.
In order to realize the push function, we have used jiguang of URORA. For the privacy policy of this product, please refer to: https://www.jiguang.cn/license/privacy.
In order to realize the Facebook sharing and live broadcast functions, we use FacebookSDK. Regarding Facebook's privacy policy, please refer to: https://www.facebook.com/about/privacy.

Delete your personal information

In the following situations, you can request us to delete personal information:
1. If our collection and use of personal information violates laws and regulations;
2. If our handling of personal information violates our agreement with you;
If we decide to respond to your deletion request, we will also notify the entities that have obtained your personal information from us and require them to delete them in a timely manner, unless laws and regulations provide otherwise, or these entities obtain your independent authorization.
When you or we assist you in deleting relevant information, due to applicable laws and security technologies, we may not be able to delete the corresponding information from the backup system immediately. We will safely store your personal information and conduct further processing and isolation Until the backup can be cleared or made anonymous.

About canceling/deleting account

You can log out of your account through "My-->More-->Account Logout" in the APP. After the account is canceled, you will no longer be able to log in with the account, and your account avatar, nickname and other information will also be deleted.

How do we use the information we collect

1. We use the information that we collect to provide Hubsan products and services, to verify and manage Hubsan user accounts, to provide services and information that you request, to respond to customer feedback and to provide support to users.
2. We use the information that we collect to improve Hubsan products, to develop new products and to improve services and features.
3. We may use the information that we collect to contact you for product and service surveys, promotional information, product activity information and more.

Disclose information

1. We will not disclose your information that we collect to third parties except as described in this policy. We may disclose information to third parties in the following circumstances:
2. We may share your information with our affiliates and subsidiaries globally in order to provide you with Hubsan product and services.
3. We work with third party service provides to provide payment facilitation, parcel transportation, application development, hosting, maintenance, flight environment data, account verification, and other services for us. We require these service providers to use or disclose, the information they process on our behalf, only as necessary to perform services on our behalf or comply with legal requirements.
4. We may preserve and disclose your information if required to do so by law or in the good-faith belief that such action is necessary to comply with applicable laws, in response to a court order, judicial or other government subpoena, warrant or request, or to otherwise cooperate with law enforcement or other government agencies.
5. If you consent to our disclosure of information to a third party, such as business partners, or as otherwise authorized under applicable law.

Hubsan will protect your personal information

1. Regardless of how your personal information is provided to Hubsan, Hubsna will use confidential means to store and protect your personal information from being accessed, disclosed, altered or destroyed.
2. If Hubsan uses third party services, Hubsan will sign a confidentiality agreement with the third party services to ensure that your personal information is protected.
3. Hubsan may be forced to provide your personal information under these circumstances:
① Cooperate with judicial or law enforcement agencies to investigate criminal activities.
② Mandatory requirements of laws and regulations.
③ To protect Hubsan’s assets (such as the settlement of overdue accounts).

User rights

1. If you would like to review or verify your personal information, please contact our customer service or distributors. If in some cases, we are unable to provide relevant information, we will promptly inform your of the reason.
2. You have the right to refuse to provide certain information to us. However, if you exercise your rights to refuse to provide your information to us, we may not be able to provide some, or any of the features and functionality of Hubsan products and services to you. To protect the interests of both parties, we may monitor your phone conversation or email with Hubsan to ensure the quality of our services.
3. You may update, correct or delete certain Hubsan account information and preferences by accessing your account preference page. If you close your Hubsan account, you will not be able to sign in to Hubsan products and services. However, you can open a new account at any time. As stated in this policy, if certain information has been provided to a third party, such information is subject to third party policy.
4. If you receive a commercial email from us, you can cancel our commercial email ads by sending an email to support@hubsan.com. After cancelation, you will no longer receive the latest product information, promotion, or coupons.
5. If you are under the age of 18, you should obtain the consent and guidance of your parent or guardian to ensure the safe use of your product and services.
6. Depending on your local laws, some of the terms in this Privacy Policy may not apply to you.

Our commitments

Hubsan is grateful for the opportunity to provide you with our products and services. We are committed to respecting and protecting your personal information and we hope that you understand this Privacy Poilcy.
We will ensure that you understand the reasons of collecting your information before you use any of our products and services. If Hubsan is to use your personal information for other purposes, we will seek for your permission in advance.

Policy changes and updates

We may update this policy from time to time. Please visit this page regularly to see the latest policies. If we modify this policy, we will make it available on or through Hubsan products and services, and indicate the date of the latest revision.

Our contact information

Please contact us with any questions or comments about this policy or our data practices by email at support@hubsan.com.