Privacy Policy
Cannon Purpose Brands LLC DBA EXO Drones. is a limited liability company established in accordance with the laws of the State of Utah (hereinafter referred to as "EXO Drones", including its parent company, subsidiaries and affiliates, etc.). EXO Drones attaches great importance to the maintenance and protection of personal privacy information. This policy applies to all products and services of EXO Drones (including Fly Blackhawk, Blackhawk 2 apps).
EXO Drones will always protect your information first. When you use EXO Drones products or services, we may collect and use this information. This Privacy Policy is meant to help you understand what information we collect and we encourage you to read this Privacy Policy carefully.
Date of last update: March 1st, 2022.
By using EXO Drones products and services, you consent to the privacy practices described in this Policy.
EXO Drones puts the protection of your personal information first. When you use EXO Drones's products and services, we may collect and use your personal information. This privacy policy explains to you how we collect and use your personal information. I hope you read this privacy policy carefully. When you choose to use EXO Drones's products or services (including Fly EXO 2 and Blackhawk 2 app, etc.), you are tacitly agreeing to our collection, storage, use and sharing of your personal information in accordance with this privacy policy. If you have any questions, comments or suggestions, please contact us in the following ways:
Email：support@exodrones.com
Why EXO Drones collects data
1. Authenticate your identity to prevent fraudulent activities
2. For identification, customer service, security, archiving or backup
3. Identify your service needs and provide appropriate technical support
4. Comply with the requirements of laws and regulations
5. For Product or Service surveys.
The types of information we collect as you use our services
1. When you use EXO Drones products and services, you may provide us with information about you, including your name, account information, phone number, email address, address and product repair information. We may also request payment information when you use EXO Drones products and services to engage in purchases or financial transactions. We will also receive information about you when you communicate with us for customer service.
2. We collect information about your activity when you use our product and services. The activity information we collect may include the information of mobile devices, version information of EXO Drones products, GPS location, product usage, flight records, IP addresses, data shared and EXO Drones account related information.
3. Cookies and automatically collected information. When you use certain EXO Drones products and services, we may send one or more cookies – small text files containing a string of alphanumeric characters – to your device. We may use both session cookies and persistent cookies. A session cookie disappears after you close your browser. A persistent cookie remains after you close your browser and may be used by your browser on subsequent visits to the service. Please review your web browser “Help” file to learn the proper way to modify your cookie settings. Please note that if you delete or choose not to accept cookies, you may not be able to utilize the features of EXO Drones products and services to their fullest potential.
4. If your personal information contains sensitive information (such as race and religion), please handle such sensitive information with care.
Third-party platform privacy information
In order to realize the sharing function, we used Mobtech's ShareSDK and umeng's UMShare. The privacy terms of ShareSDK can be referred to: http://www.mob.com/about/policy. The privacy terms of UMShare can be referred to: https://www.umeng.com/page/policy.
In order to realize the push function, we have used jiguang of URORA. For the privacy policy of this product, please refer to: https://www.jiguang.cn/license/privacy.
In order to realize the Facebook sharing and live broadcast functions, we use FacebookSDK. Regarding Facebook's privacy policy, please refer to: https://www.facebook.com/about/privacy.
Delete your personal information
In the following situations, you can request us to delete personal information:
1. If our collection and use of personal information violates laws and regulations;
2. If our handling of personal information violates our agreement with you;
If we decide to respond to your deletion request, we will also notify the entities that have obtained your personal information from us and require them to delete them in a timely manner, unless laws and regulations provide otherwise, or these entities obtain your independent authorization.
When you or we assist you in deleting relevant information, due to applicable laws and security technologies, we may not be able to delete the corresponding information from the backup system immediately. We will safely store your personal information and conduct further processing and isolation Until the backup can be cleared or made anonymous.
About account deletion
You can go to "Personal-More-Delete account" to cancel your account. After the account is canceled, you will no longer be able to log in with the account, and your account avatar, nickname and other information will also be deleted.
How do we use the information we collect
1. We use the information that we collect to provide EXO Drones products and services, to verify and manage EXO Drones user accounts, to provide services and information that you request, to respond to customer feedback and to provide support to users.
2. We use the information that we collect to improve EXO Drones products, to develop new products and to improve services and features.
3. We may use the information that we collect to contact you for product and service surveys, promotional information, product activity information and more.
Disclose information
1. We will not disclose your information that we collect to third parties except as described in this policy. We may disclose information to third parties in the following circumstances:
2. We may share your information with our affiliates and subsidiaries globally in order to provide you with EXO Drones product and services.
3. We work with third party service provides to provide payment facilitation, parcel transportation, application development, hosting, maintenance, flight environment data, account verification, and other services for us. We require these service providers to use or disclose, the information they process on our behalf, only as necessary to perform services on our behalf or comply with legal requirements.
4. We may preserve and disclose your information if required to do so by law or in the good-faith belief that such action is necessary to comply with applicable laws, in response to a court order, judicial or other government subpoena, warrant or request, or to otherwise cooperate with law enforcement or other government agencies.
5. If you consent to our disclosure of information to a third party, such as business partners, or as otherwise authorized under applicable law.
EXO Drones will protect your personal information
1. Regardless of how your personal information is provided to EXO Drones, EXO will use confidential means to store and protect your personal information from being accessed, disclosed, altered or destroyed.
2. If EXO Drones uses third party services, EXO Drones will sign a confidentiality agreement with the third party services to ensure that your personal information is protected.
3. EXO Drones may be forced to provide your personal information under these circumstances:
① Cooperate with judicial or law enforcement agencies to investigate criminal activities.
② Mandatory requirements of laws and regulations.
③ To protect EXO Drones’s assets (such as the settlement of overdue accounts).
User rights
1. If you would like to review or verify your personal information, please contact our customer service or distributors. If in some cases, we are unable to provide relevant information, we will promptly inform your of the reason.
2. You have the right to refuse to provide certain information to us. However, if you exercise your rights to refuse to provide your information to us, we may not be able to provide some, or any of the features and functionality of EXO Drones products and services to you. To protect the interests of both parties, we may monitor your phone conversation or email with EXO Drones to ensure the quality of our services.
3. You may update, correct or delete certain EXO Drones account information and preferences by accessing your account preference page. If you close your EXO Drones account, you will not be able to sign in to EXO Drones products and services. However, you can open a new account at any time. As stated in this policy, if certain information has been provided to a third party, such information is subject to third party policy.
4. If you receive a commercial email from us, you can cancel our commercial email ads by sending an email to support@exodrones.com. After cancelation, you will no longer receive the latest product information, promotion, or coupons.
5. If you are under the age of 18, you should obtain the consent and guidance of your parent or guardian to ensure the safe use of your product and services.
6. Depending on your local laws, some of the terms in this Privacy Policy may not apply to you.
Our commitments
EXO Drones is grateful for the opportunity to provide you with our products and services. We are committed to respecting and protecting your personal information and we hope that you understand this Privacy Policy. We will ensure that you understand the reasons of collecting your information before you use any of our products and services. If EXO Drones is to use your personal information for other purposes, we will seek for your permission in advance.
Policy changes and updates
We may update this policy from time to time. Please visit this page regularly to see the latest policies. If we modify this policy, we will make it available on or through EXO Drones products and services, and indicate the date of the latest revision.
Our contact information
Please contact us with any questions or comments about this policy or our data practices by email at support@exodrones.com.